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Company Name IGT
Location WI
Date Posted Feb 10, 2012
Category Casino
Job Type Full-Time

Description

RESPONSIBILITIES

The Casino Services Field Technician II will prep, install, troubleshoot to the component/circuit level, service, maintain, upgrade and convert IGT gaming systems and equipment, and document all services rendered using SAP and other software tools. Make pre-installation site visits, while maintaining a positive image of IGT, to indentify parts and wiring requirements at customer location and coordinate ordering of parts. Deliver and install products on customer floor, set game options and perform all prep tests including assurance hardware, firmware and system interfaces. Educate customers on basic game functionality. Install and maintain fiber optic lines and WAP telephone lines. Adapt to various jurisdictions and interface with compliance officers. Additional services provided may include:

  • Set up game options and test various devices, e.g. bill acceptors
  • Perform software and system integration verification tests for jackpots
  • Test programs with various verification devices such as Kobetron and Chip Comparator
  • Troubleshoot with input and output tests
  • Test pay table, reel strip and bonus awards
  • Perform other duties as assigned by management
 

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